How can I request a new laptop?

To request a new laptop, please follow these steps:

• Access the Self-Service Portal: Begin by logging into the IT Helpdesk self-service portal using your company credentials. If you are not yet registered, please create an account to gain access to the portal's features.
• Locate the Request Form: Once you are logged in, navigate to the "Equipment Requests" section. Here, you will find various forms related to IT equipment, including the laptop request form.
• Fill Out the Request Form: Click on the laptop request form to open it. You will need to provide specific details, such as your current job role, the reason for requesting a new laptop, and any particular specifications you might need (e.g., screen size, operating system, etc.). Be as thorough as possible to ensure that your request is processed efficiently.
• Submit Your Request: After completing the form, review all the information to ensure its accuracy. Once you are satisfied, submit the request. You will receive a confirmation email indicating that your request has been successfully submitted.
• Monitor Your Request Status: You can track the status of your request through the portal. Navigate to the "My Requests" section to see updates on your laptop request. If additional information is needed, the IT team may contact you via email.

If you encounter any issues during this process or have further questions, please do not hesitate to reach out to the IT Helpdesk for assistance. We are here to help you!